1. Information We Collect

When you book an event:

• Full name

• Email address

• Phone number

• Event date, time, and location

• Number of children/adults attending

• Billing address (for invoices)

From website forms/emails:

• Name and email for inquiries

• Event details for quotes

Automatically collected:

• IP address

• Browser type

• Pages visited (for analytics)

 

2. How We Use Your Information

• Service delivery: To confirm bookings, coordinate artists, and deliver your event

• Communication: Send booking confirmations, event reminders, and follow-up surveys

• Payment processing: Secure deposits and invoices

• Marketing: Event photos (with permission) and testimonials

• Improvement: Understand what services clients love most

 

3. Who We Share Your Information With

• Artist team: Event details for scheduling

• Payment processors: Secure transactions only

• No third-party marketing — we never sell or rent your data

 

4. Photo Policy (Very Important)

Event photography:

• We take photos during events for quality control and marketing

• Photos are only used with parent/guardian permission

• You can request removal anytime by emailing us

• Children under 16 require parental consent for public sharing

 

5. Your Rights

Under NZ Privacy Act 2020:

• Access your information anytime

• Correct inaccurate details

• Delete your data (except legal requirements)

• Withdraw consent for marketing

Contact us to exercise these rights.

 

6. Security

• Contact details encrypted in secure booking system

• Payment info is never stored on our servers

• Artist phones wiped after events

• Password-protected client database

 

7. Cookies

We use minimal cookies for:

• Remembering your booking preferences

• Basic analytics (Google Analytics)

• You can disable cookies in your browser settings

 

8. Children's Privacy

We only collect children's names/ages for event planning. No photos or details shared without parent consent.

 

9. Changes to This Policy

We'll notify you of major changes by email or website notice.

 

10. Contact Us

Samantha Lee
Face Painting by Samantha
Email us | Call us | Text us

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Questions? We're happy to help!